Common Questions

We've compiled answers to the most frequently asked questions about massage therapy, our services, and what to expect during your visit. If you don't find the answer you're looking for, please don't hesitate to contact us.

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Before Your Visit

What should I wear during my massage?

For full-body massages, most clients undress completely, though you may leave on your underwear if that makes you more comfortable. You will be properly draped with a sheet and blanket during the entire session, with only the area being worked on exposed. For specific techniques like sports massage, athletic wear may be appropriate.

Do I have to be completely undressed?

No, you do not have to be completely undressed. Your comfort is our priority. We can work around clothing if you prefer, though direct skin contact typically allows for more effective massage. We use professional draping techniques to ensure your privacy is always respected.

Should I shower before my massage?

It's recommended to shower before your appointment, but not required. Clean skin allows for better glide during the massage and helps you feel more comfortable. Please avoid applying lotions or oils before your session.

Should I eat before my massage?

It's best to avoid eating a heavy meal right before your massage. A light snack about an hour before your appointment is fine. Being too full or too hungry can be distracting during your session.

During Your Massage

Will the massage be painful?

Massage shouldn't be painfully uncomfortable, though some techniques (like deep tissue work) may cause temporary discomfort as we work through tension. We use a "good pain" scale - you should feel pressure and release, not sharp or unbearable pain. Always communicate with your therapist about pressure levels.

What if I fall asleep during my massage?

It's very common for clients to fall asleep during massage, especially during relaxing Swedish techniques. Don't worry - this is actually a compliment to your therapist! It means you're fully relaxed. We'll gently wake you when the session is complete.

Should I talk during the massage?

This is entirely up to you. Some clients prefer quiet relaxation, while others enjoy conversation. Feel free to share feedback about pressure or areas of focus, but otherwise, do what feels most comfortable for you. Many people find that quiet allows for deeper relaxation.

After Your Session

How will I feel after my massage?

Most people feel very relaxed after a massage. Some experience freedom from long-term aches and pains. It's common to feel slightly sore the next day, especially after deep tissue work - this is normal and should fade within 24-48 hours. Drinking plenty of water can help flush released toxins.

How often should I get a massage?

The frequency depends on your goals. For general wellness and stress management, once a month is common. For specific issues or chronic pain, weekly or bi-weekly sessions may be recommended initially. We'll work with you to create a treatment plan that fits your needs and budget.

Should I tip my massage therapist?

While tipping is appreciated, it's never expected. In the massage industry, tips typically range from 15-20% of the service cost, similar to other personal services. If you received exceptional service and would like to show your appreciation, a tip is a wonderful way to do so.

Booking & Policies

What is your cancellation policy?

We require 24 hours notice for cancellations. Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee of 50% of the service price. This policy allows us to offer the appointment time to other clients on our waiting list.

What if I'm running late for my appointment?

If you arrive late, your session may be shortened to accommodate others. You will be responsible for the full service fee. We recommend arriving 10-15 minutes early for your first appointment to complete paperwork and settle in.

Do you accept insurance?

We do not directly bill insurance companies, but we can provide receipts for you to submit to your insurance provider for possible reimbursement. Some flexible spending accounts (FSAs) and health savings accounts (HSAs) cover massage therapy - check with your provider.

Are there any conditions that would make massage inadvisable?

Yes, there are some contraindications for massage. These include fever, contagious diseases, recent operations, certain cardiovascular conditions, and some skin conditions. This is why we have a thorough health history form and consultation process before your first session.

Still Have Questions?

We're here to help! Contact us with any additional questions or concerns.

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